At www.cozylaws.shop, we prioritize your privacy as much as you value your shopping experience. Trust is the foundation of our relationship with customers, and we are committed to transparency in how we handle your personal information. This Privacy Policy outlines our practices to ensure you feel secure while browsing, purchasing, or interacting with our platform.
We collect two types of data: automatically gathered information (e.g., IP address, browser type, device identifiers, and cookies) to optimize site performance, and user-provided details (e.g., email, shipping address, payment information) during account creation, checkout, or customer service inquiries. This data helps us deliver seamless transactions and personalized support.
Your information enables us to process orders efficiently, tailor product recommendations based on browsing behavior, and resolve inquiries via our support team. We also analyze aggregated data to improve website functionality, marketing strategies, and inventory planning—always balancing business needs with your privacy rights.
Cookies enhance your experience by remembering preferences (e.g., login status or cart items) and analyzing trends (e.g., popular products like reflective dog collars or hands-free leashes). Third-party tools, such as Google Analytics, help us understand user interactions without identifying individuals. You can manage cookie settings via your browser, though disabling them may limit certain features.
We employ industry-standard encryption (SSL/TLS) for data transfers, regular security audits, and restricted access controls to safeguard your information. Payment details are processed through PCI-compliant gateways, ensuring financial data remains confidential. While no system is 100% immune to breaches, we proactively monitor and update our defenses to mitigate risks.
Trusted partners—like shipping carriers (FedEx, DHL) and payment processors (Stripe, PayPal)—receive only necessary data to fulfill orders. Advertising platforms may use anonymized data for targeted promotions, but we never sell personal details. All third parties must adhere to strict confidentiality agreements aligned with our privacy standards.
You retain the right to access, correct, or request deletion of your data under applicable laws (e.g., GDPR, CCPA). For inquiries or to exercise these rights, email us at [email protected]. We respond within 30 days and may verify your identity to prevent unauthorized requests.
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