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SHIPPING POLICY

Shipping Overview

At CozyLaws, we prioritize swift and secure delivery of your carefully curated lifestyle essentials. Our team processes orders within 1-2 business days after payment confirmation, ensuring your items are packed with protective materials to withstand transit. Whether you're shopping for functional accessories, cozy home solutions, or personalized gifts, we partner with trusted carriers to maintain quality from warehouse to doorstep.

Shipping Timeframe

Processing typically completes within 48 hours (excluding weekends/holidays). Delivery duration varies by destination and shipping method selected during checkout. Remote areas may experience slightly longer transit times. During peak seasons like holidays, allow extra processing days as indicated in our seasonal announcements.

Shipping Costs

We offer tiered shipping options to balance speed and affordability:

Standard Shipping (10-15 Business Days): $15 for orders under $60
Table Rate Shipping (5-10 Business Days): $25 for orders under $60
Free Standard Shipping: Automatically applied to orders totaling $60+

Expedited or express services may be available at checkout for select regions.

Shipping Regions

We currently ship to most countries across North America, Europe, and parts of Asia-Pacific. Unavailable destinations include sanctioned territories and remote islands without reliable postal infrastructure. During checkout, our system will automatically validate your address eligibility. For special requests like military addresses, contact [email protected] before ordering.

Order Tracking

Once dispatched, you'll receive a confirmation email with:

- Carrier name and tracking number
- Direct link to monitor real-time progress
- Estimated delivery date range

Track directly through our website's "Order History" section or the carrier's portal. Notifications are sent at key milestones including out-for-delivery alerts.

Delayed or Lost Shipments

While 98% of deliveries arrive on time, unforeseen delays can occur due to weather, customs, or carrier backlogs. If your tracking shows no movement for 5+ business days or exceeds the estimated timeframe by 10 days, contact our support team at [email protected] with your order number. We'll initiate carrier investigations and provide replacement options if necessary.

Customs & Import Duties

International shipments may incur customs fees determined by your local authorities. These charges are the recipient's responsibility and are typically collected upon delivery. We declare all packages at actual purchase value to comply with global trade regulations. For duty estimates, consult your country's import tax calculator before ordering. Note: We cannot mark shipments as "gifts" or undervalue items.
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